PRIVACY POLICY
Last Updated: December 01, 2025
Introduction
PinoySeoul ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website (pinoyseoul.com), use our mobile app, or listen to Pinoy Seoul Radio.
Information We Collect
Information You Provide
- Contact details when you reach out to us (name, email)
- Account information if you register (username, email, password)
- Comments and contributions you submit
- Survey responses and feedback
Information Collected Automatically
- Device information (device type, operating system, browser)
- Usage data (pages visited, time spent, features used)
- Radio streaming data (listening duration, location)
- Cookies and similar tracking technologies
Third-Party Information
- Social media profile data if you connect accounts
- Analytics from Google Analytics, Facebook Pixel
- Streaming statistics from our radio platform
How We Use Your Information
We use collected information to:
- Provide and improve our services (website, app, radio)
- Personalize your experience and content recommendations
- Communicate updates, news, and promotional content
- Analyze usage patterns and platform performance
- Ensure security and prevent fraud
- Comply with legal obligations
Information Sharing
We do NOT sell your personal information. We may share data with:
Service Providers
- Hosting and server providers (Azure, Back4App)
- Analytics services (Google Analytics)
- Push notification services (OneSignal)
- Advertising partners (AdMob)
Legal Requirements
- When required by law or legal process
- To protect our rights and safety
- In connection with business transfers or mergers
Cookies and Tracking
We use cookies to:
- Remember your preferences
- Analyze traffic and usage
- Serve relevant advertisements
- Enable social media features
You can control cookies through your browser settings. Note that disabling cookies may limit functionality.
Third-Party Services
Our platform integrates with:
- Google Analytics - traffic analysis
- OneSignal - push notifications
- AdMob - advertising
- Social Media - sharing and login features
Each service has its own privacy policy. We recommend reviewing them.
Data Security
We implement reasonable security measures to protect your information, including:
- Encrypted data transmission (HTTPS)
- Secure server infrastructure
- Regular security audits
- Access controls and authentication
However, no internet transmission is 100% secure. Use our services at your own risk.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent at any time
To exercise these rights, contact: admin@pinoyseoul.com
Data Retention
We retain your information as long as:
- Your account is active
- Needed to provide services
- Required by law
- Necessary for legitimate business purposes
Children's Privacy
Our services are not intended for users under 13. We do not knowingly collect data from children. If you believe we have collected data from a child, contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries outside the Philippines, including the United States and South Korea. We ensure appropriate safeguards are in place.
Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance.
Contact Us
Questions about this privacy policy?
Email: admin@pinoyseoul.com
Mail: PinoySeoul, Philippines (address upon request)
This privacy policy is provided in good faith and reflects our commitment to transparency and user privacy.
