PRIVACY POLICY

Effective Date: January 01, 2026

1. Introduction

PinoySeoul Media Enterprise ("we," "our," or "us") values your trust and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, process, and safeguard your information when you access PinoySeoul.com, use our mobile applications, or stream Pinoy Seoul Radio.

We adhere to the principles of transparency, legitimate purpose, and proportionality as mandated by the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and international data protection standards.

2. Information We Collect

We collect data to improve our high-tech media console experience and deliver relevant content.

A. Information You Provide

• Account Data: Name, email address, and credentials if you register for our community features.

• Communications: Messages sent via contact forms, email, or feedback channels.

• User Content: Comments, discussions, and submissions you post on our platform.

B. Information Collected Automatically

• Device & Usage: IP address, browser type, operating system, and navigation paths (pages visited, time spent).

• Radio Streaming Data: When you listen to Pinoy Seoul Radio, our servers log listener statistics, including listening duration, approximate location (country/city), and player software.

• Mobile App Data: Device ID, crash logs, and performance data via Google Firebase.

3. Our Technology Stack & Third-Party Processors

To provide a secure and modern experience, we utilize a hybrid of self-hosted open-source technologies and trusted third-party providers.

A. Infrastructure & Hosting

• Microsoft Azure: Our primary infrastructure and self-hosted applications are secured on Microsoft Azure Virtual Machines.

• Self-Hosted Solutions: We prioritize data sovereignty by self-hosting key services (including our streaming engine and internal tools) to minimize third-party data dependency.

B. Integrated Services We share specific, limited data with the following partners to maintain functionality:

• Pinoy Seoul Radio (AzuraCast): Our self-hosted radio engine processes listener IP addresses to calculate royalty reporting and listener statistics.

• Analytics: Google Analytics helps us understand audience demographics.

• Advertising: Google AdSense / AdMob serves advertisements.

4. How We Use Your Information

We utilize your data for the following purposes:

• Service Delivery: To broadcast radio streams and render the website interface.

• Community Management: To moderate comments and maintain a respectful "Kabayan" environment.

• Improvement: To analyze which content pillars (Media, Creators, Academy) perform best.

• Security: To detect bot traffic, spam, and unauthorized access attempts.

• Legal Compliance: To comply with regulatory requirements in the Philippines and South Korea.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience.

• Essential Cookies: Required for site functionality and session management.

• Analytics Cookies: Track site usage patterns.

• Advertising Cookies: Deliver relevant ads based on your interests.

You may choose to disable cookies in your browser settings, though this may affect the "console" layout functionality of our site.

6. Data Security

We employ enterprise-grade security measures, including:

• HTTPS Encryption: All data in transit is encrypted.

• Server Hardening: Our Azure environment is protected by firewalls and access controls.

• Regular Audits: We routinely check our self-hosted stack for vulnerabilities.

While we strive for maximum security, no method of transmission over the Internet is 100% secure. You acknowledge that you use our services at your own risk.

7. Your Rights (Data Privacy Act of 2012)

Under Philippine law, you have the right to:

• Be Informed: Know how your data is collected and processed.

• Access: Request a copy of the data we hold about you.

• Object: Refuse the processing of your data for marketing.

• Erasure: Request the deletion of your personal data ("Right to be Forgotten").

• Rectification: Correct any errors in your personal data.

To exercise these rights, please contact our Data Protection Officer at: Email: admin@pinoyseoul.com

8. International Data Transfers

PinoySeoul bridges the Philippines and South Korea. Your information may be processed in:

• The Philippines (Headquarters)

• Data Center Locations (Microsoft Azure regions, potentially including Singapore or the US) By using our services, you consent to this transfer with the assurance that we implement strict data protection standards.

9. Changes to This Policy

We may update this policy to reflect changes in our tech stack or legal requirements. The "Effective Date" at the top will indicate the latest revision.